Grosse Elbstrasse 117
Tel.: +49 (0)40 3006683 0
Fax: +49 (0)40 3006683 29
HRB 81418, Hamburg
Executive Director: Heiko Thölmann
Information on online dispute resolution: The EU Commission has created an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform serves as a point of contact for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. The OS platform can be reached at the following link: http://ec.europa.eu/consumers/odr.